Cookie Policy
This policy explains what cookies and similar tracking technologies Veloqit Bloom uses, why, and how you can control them.
Last updated: 21 June 2026
§ Introduction
Veloqit Technologies Private Limited ("Veloqit", "we", or "us") uses cookies and similar technologies when you visit our website and use the Veloqit Bloom application.
This Cookie Policy explains:
- What cookies are and how they work.
- Which specific cookies we use on Veloqit Bloom.
- Why we use each category of cookie.
- How you can manage or disable cookies.
This policy should be read alongside our Privacy Policy, which explains how we handle all personal data.
§ Cookie Categories
We classify the cookies used on Veloqit Bloom into four categories:
Essential Cookies
Strictly necessary for the website and app to function. Cannot be disabled. These include authentication and security tokens.
Functional Cookies
Enable enhanced functionality and personalisation, such as payment processing flows and remembering your preferences.
Analytics Cookies
Help us understand how users interact with the app so we can improve performance and user experience.
Third-Party Cookies
Set by external services (Razorpay, Twilio, etc.) integrated into the platform. Governed by those providers' own cookie policies.
§ Essential Cookies
These cookies are required for the core functionality of Veloqit Bloom. Without them, you would be unable to log in, maintain your session, or use the application. They do not collect personal information used for marketing.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| sb-access-token | Supabase (Veloqit) | Stores your authentication JWT access token to maintain your logged-in session. | Session / 1 hour (auto-refreshed) | Essential |
| sb-refresh-token | Supabase (Veloqit) | Stores the refresh token used to obtain a new access token when the current one expires. | 30 days | Essential |
| sb-auth-token | Supabase (Veloqit) | Supabase SSR session cookie — used in Next.js server-side rendering to pass auth state from browser to server. | Session | Essential |
| __vq_csrf | Veloqit Bloom | CSRF protection token to prevent cross-site request forgery attacks on authenticated actions. | Session | Essential |
| theme | Veloqit Bloom | Stores your light/dark mode preference so it persists across sessions. | 1 year | Essential |
§ Functional Cookies
Functional cookies enable features beyond basic authentication, such as remembering your UI preferences, storing payment checkout state, and maintaining your locale settings.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| rzp_device_id | Razorpay | Device fingerprinting used by Razorpay to detect fraud and verify payment security. | 1 year | Functional |
| rzp_checkout_anon_id | Razorpay | Anonymous session identifier used in the Razorpay checkout flow to maintain payment state. | Session | Functional |
| rzp_* | Razorpay | Various Razorpay cookies for the payment modal, subscription management, and 3D-Secure authentication. | Session – 6 months | Functional |
| __vq_sidebar | Veloqit Bloom | Remembers whether the owner dashboard sidebar is collapsed or expanded. | 30 days | Functional |
| __vq_locale | Veloqit Bloom | Stores your preferred language/locale for date and currency formatting. | 1 year | Functional |
§ Analytics Cookies
We use analytics to understand how users navigate and use the app, so we can identify and fix pain points, improve features, and optimise performance.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| __vq_anon_id | Veloqit Bloom | Anonymised user identifier used for internal product analytics (page views, feature usage, funnel analysis). Does not store personal identifiers. | 1 year | Analytics |
| sentry-sc | Sentry (Functional Software Inc.) | Sentry session cookie for error monitoring and performance tracing. Helps us associate error reports with a session. | Session | Analytics |
We do not currently use Google Analytics, Meta Pixel, or other advertising-related tracking on the Bloom application. Any future addition of such tools will be disclosed in an updated version of this policy with prior notice.
§ Third-Party Cookies
Some cookies are set by third-party services integrated into Bloom. These are governed by the respective third-party's own privacy and cookie policies:
| Provider | Used For | Their Policy |
|---|---|---|
| Razorpay | Payment processing, fraud detection, subscription management | razorpay.com/privacy |
| Supabase | Auth token storage, Realtime WebSocket session | supabase.com/privacy |
| Sentry | Error monitoring session tracking | sentry.io/privacy |
We do not control the cookies set by third-party providers. Please review their individual policies for information on how to opt out of their tracking.
§ Managing & Disabling Cookies
You have several options to manage cookies:
1. Browser Settings
Most browsers allow you to refuse, delete, or receive a warning before accepting cookies. How to do this depends on your browser:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Edge: Settings > Cookies and site permissions > Cookies and data stored
2. In-App Cookie Consent Banner
On your first visit to Veloqit Bloom, a cookie consent banner is displayed. You may:
- Accept all: Enables all cookie categories including functional and analytics.
- Essential only: Accepts only strictly necessary cookies. Functional and analytics cookies are not set.
- Manage preferences: Granularly toggle categories on or off.
Your preferences are saved for 1 year in a cookie (__vq_cookie_consent) and can be updated at any time via the "Cookie Settings" link in the footer.
3. Disabling Analytics
To opt out of internal analytics tracking, select "Essential only" in the cookie consent banner. This prevents the __vq_anon_id cookie from being set.
§ Policy Changes
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or our business operations. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Display a notice on the cookie consent banner for new or changed cookie categories.
- Email registered users if the changes materially affect their privacy.
We recommend reviewing this policy periodically to stay informed about our cookie practices.
§ Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact:
Company: Veloqit Technologies Private Limited
Email: privacy@veloqit.com
Address: FLAT NO 102, BUILDING C, DREAM AAWAS PANJARI FARM, Bori (Nagpur), Nagpur, Nagpur- 441108, Maharashtra, India
For data rights requests under the DPDP Act, please see our DPDP Compliance page or our Privacy Policy.